Vendor Neutral Software Selection Advisory

Faces of Content is renowned for its impartial consultancy for selecting software, integrators and agencies. We have been helping out companies globally and governmental organisations for over 20 years with selecting software with the help of Request for Proposals and our top-notch software selection assistance approach.

Software Selection Services:

• 100% guaranteed independent & neutral advice

• Requirements analysis (both technical & functional)

• RFI / RFP preparation & writing

• Business analysis and solutions reviews

• Impartial vendor shortlisting - Reference visits

• Vendor demonstration based on customized demo scripts

• Independent evaluation/moderation of software demonstrations

• RFQ (Request for Quotation) and negotiation assistance with your purchasing department and legal teams.

Faces of Content likes to challenge content ideas and build business cases with you. If you wish to discuss your project or have a question about our services, please get in contact with us.

When Faces of Content assists and helps companies with the software selection process we focus and add value to the process of seeking guidance, advice, or support in choosing the right software solution for your particular business or organizational need in corporation with your people that are part of the selection committee. This process involves evaluating various software options available in the market and selecting the one that best aligns with the specific requirements, goals, and constraints of the user.

Here are some key aspects of our software selection assistance:

1. Needs Assessment: Understanding the specific needs and goals of the organization is the first step. This involves identifying the features, functionalities, and performance requirements that the software must meet. We do not only focus on features and functionality needs but also non-functional requirements (NFRs) so that the selected software runs optimally under each situation that is part of your operating model.

2. Market Research: Conducting thorough research on the available software options in the market. This may involve comparing features, pricing, scalability, user reviews, and other relevant factors. We also have a vast global network that allows us to reach out to other users of certain software and contact user groups. We often do this without the knowledge of software vendors or integrators.

3. Vendor Evaluation: Assessing the credibility, reputation, and track record of software vendors. This includes considering factors such as vendor stability, customer support, and the ability to provide ongoing updates and support.

4. Demo and Trial Usage: Requesting and participating in software demonstrations and trials to get a hands-on experience of how the software works and whether it meets the specific needs of the organization. Often we set up a small (or larger, depending on the scope of the project and size/budget of the required software application) proof-of-concept or personalized demo script.

5. Cost Analysis: Evaluating the total cost of ownership, including not just the initial purchase cost but also ongoing expenses such as maintenance, support, and potential future upgrades. Also, we evaluate potential software integrators of agencies that are required to set up, configure, and integrate the software into your application landscape.

6. Customization and Integration: Assessing the ability of the software to be customized to fit the unique requirements of the organization and its compatibility with existing systems. Our core rule is to minimize customizations to a bare minimum, and if there is no other way but to customize, we try to advise customizing around the core instead of in the core by using APIs and other scalable techniques that are sustainable for future upgrades.

7. Scalability: Considering the scalability of the software to ensure it can grow with the organization and adapt to changing needs over time.

8. User Training and Adoption: Evaluating the ease of use of the software and the availability of training resources to facilitate smooth user adoption.

9. Implementation Support: Assessing the level of support provided by the vendor during the implementation phase to ensure a successful and smooth transition.

Overall, our software selection assistance services aim to help your organization make informed decisions when choosing software solutions, ultimately leading to the adoption of tools that enhance efficiency, productivity, and overall business performance.

Some interesting blog topics on Software Selection

Tagcloud based on our blog and on Software Selection

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